Motility Software Solutions, a dealer management software provider and subsidiary of The Reynolds and Reynolds Company, was hit by a ransomware attack detected on August 19, 2025. Attackers accessed Motility's systems through a supply chain pathway, compromising data processed on behalf of the company's dealer clients across the automotive, RV, powersports, and specialty vehicle industries. The breach affected approximately 760,000 to 766,000 individuals whose information was stored within Motility's platform. Because Motility operates as a behind-the-scenes software vendor, most affected individuals never interacted with Motility directly. Their personal data was held by Motility solely because their dealership used its software to manage customer records and financing workflows. The exposed information includes full names, home addresses, email addresses, phone numbers, Social Security numbers, and driver's license numbers. The combination of identity documents and contact details tied to vehicle purchases and financing creates a high risk of identity theft, financial fraud, and targeted scams. Attackers may also use asset ownership details to craft convincing phishing attempts or enable real-world targeting. Motility notified affected individuals beginning September 29, 2025, roughly six weeks after detecting suspicious activity, and reported the incident to relevant state regulators. No major class-action settlement or regulatory enforcement action had been publicly documented as of early 2026. Affected individuals should place fraud alerts or credit freezes with the major credit bureaus, monitor financial accounts closely, and be cautious of unsolicited contact referencing their vehicle or dealership relationship.

Automotive dealership management platforms aggregate customer identity data, financing details, vehicle purchase records, credit applications, and transaction histories across dealership networks.

Motility operates as part of Reynolds and Reynolds' product portfolio. No major standalone organizational changes for Motility have been prominently reported beyond the 2025 ransomware incident.