Motility Software Solutions 2025 Data Breach
ObscureIQ Breach Intelligence
High SeverityWebsite / service breach
Motility Software Solutions Dealer Management Platform Breach (2025): Customer SSN & Home Address Exposed via Ransomware
Software company serving dealerships and specialty vehicle businesses.
Verified by ObscureIQ Intelligence
82/100Breach Risk Index
33Data Value
40Market Recency
192dSince Breach
Breach Intelligence Summary
Entity: Motility Software Solutions · Actor: Unknown · Sources: 2 references
Attack: Ransomware
Profile: Company · Dealership management software · SaaS automotive platform · USA
Timeline: Breach (2025-09-02) · Indexed (Oct 17, 2025) · Year (2025)
Exposure: 2.8M records · 5 fields: Email Address, Full Name, Phone Number, Physical Address, Social Security Number
Status: Reported
Executive Summary
Motility Software Solutions, a dealer management software provider and subsidiary of The Reynolds and Reynolds Company, was hit by a ransomware attack detected on August 19, 2025. Attackers accessed Motility's systems through a supply chain pathway, compromising data processed on behalf of the company's dealer clients across the automotive, RV, powersports, and specialty vehicle industries. The breach affected approximately 760,000 to 766,000 individuals whose information was stored within Motility's platform. Because Motility operates as a behind-the-scenes software vendor, most affected individuals never interacted with Motility directly. Their personal data was held by Motility solely because their dealership used its software to manage customer records and financing workflows. The exposed information includes full names, home addresses, email addresses, phone numbers, Social Security numbers, and driver's license numbers. The combination of identity documents and contact details tied to vehicle purchases and financing creates a high risk of identity theft, financial fraud, and targeted scams. Attackers may also use asset ownership details to craft convincing phishing attempts or enable real-world targeting. Motility notified affected individuals beginning September 29, 2025, roughly six weeks after detecting suspicious activity, and reported the incident to relevant state regulators. No major class-action settlement or regulatory enforcement action had been publicly documented as of early 2026. Affected individuals should place fraud alerts or credit freezes with the major credit bureaus, monitor financial accounts closely, and be cautious of unsolicited contact referencing their vehicle or dealership relationship.
ObscureIQ assessment: High risk of identity theft, financial fraud, and targeted scams. Data can link individuals to major purchases, financing status, and physical assets, increasing both digital and real-world targeting risk.
Breach Impact
A ransomware attack on Motility Software Solutions detected around August 19, 2025, exposed sensitive personal data belonging to approximately 760,000 to 766,000 individuals — vehicle dealership customers whose information was held within Motility's dealer management systems. Because Motility processes data on behalf of dealer clients, the affected individuals are customers of the dealerships rather than direct Motility customers. Exposed data included names, email addresses, phone numbers, home addresses, and Social Security numbers. Motility notified affected individuals and reported the incident to relevant state regulators. No major class-action settlement or regulatory enforcement action specific to this breach has been prominently documented as of early 2026.
About Motility Software Solutions
Motility Software Solutions is a dealer management software provider serving automotive, powersports, RV, and specialty vehicle dealerships. The company is a subsidiary of The Reynolds and Reynolds Company, one of the largest automotive retail software providers in the United States. Motility's platform handles inventory management, customer relationship management, finance and insurance workflows, and dealership operations for its dealer clients.
Why They Hold Your Data
Automotive dealership management platforms aggregate customer identity data, financing details, vehicle purchase records, credit applications, and transaction histories across dealership networks.
Recent Developments
Motility operates as part of Reynolds and Reynolds' product portfolio. No major standalone organizational changes for Motility have been prominently reported beyond the 2025 ransomware incident.
Data Points Exposed
5 verified field types
Email Address
Full Name High
Phone Number
Physical Address High
Social Security Number Critical
Field names are shown in full for clarity and search visibility. Canonical machine keys are emitted only in this page’s structured data.
Exploitation & Downstream Threats
Threat Activity:Critical
Primary downstream threats:
- Identity theft and synthetic identity construction using government-issued IDs
- SIM swap attacks where phone numbers are present
- Targeted phishing campaigns using exposed email addresses
- Doxxing risk from physical address exposure
Threat vectors:
- Phishing, credential stuffing & account takeover
- Name-based social engineering
- SIM swapping, vishing & SMS phishing
- Physical stalking, mail fraud & identity verification
- Home targeting, stalking & physical threat
- Full identity theft & synthetic identity fraud
Recommended Actions
If you believe your information may be included:
Protect Your ID Documents
Government-ID exposure enables document fraud — monitor and report misuse.
Enable MFA Everywhere
Turn on multi-factor authentication on email first, then financial accounts.
Report & Recover
If you spot misuse, start an official recovery plan and report fraud.
Frequently Asked Questions
What happened in the Motility Software Solutions breach?▾
Motility Software Solutions, a dealer management software provider and subsidiary of The Reynolds and Reynolds Company, was hit by a ransomware attack detected on August 19, 2025. Attackers accessed Motility's systems through a supply chain pathway, compromising data processed on behalf of the…
What data was exposed?▾
Verified fields include Email Address, Full Name, Phone Number, Physical Address, Social Security Number.
What should I do if I was affected?▾
Change reused passwords, enable MFA, and (if identity or financial data is involved) freeze your credit and monitor your accounts.
Sources & References
Every claim on this page is traceable. This breach draws on:
Breach Index
ObscureIQ Intelligence
ObscureIQ proprietary analysis
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