Ticketek 2024 Data Breach
ObscureIQ Breach Intelligence
Low SeverityWebsite / service breach
Ticketek Australian Event Ticketing Breach (2024): 17.6 Million Customer Records Including Passwords & DOB Exposed via Cloud Platform
Ticketing and event distribution company.
Verified by ObscureIQ Intelligence
12/100Breach Risk Index
5Data Value
10Market Recency
740dSince Breach
Breach Intelligence Summary
Entity: Ticketek · Actor: Unknown · Sources: 5 references
Attack: Third-Party Vendor
Profile: Platform · Event ticketing services · Ticket distribution platform · APAC
Timeline: Breach (2024-05-31) · Indexed (Jun 28, 2024) · Year (2024)
Exposure: 17.6M records · 6 fields: Date of Birth, Email Address, Full Name, Gender, Password, Salutation
Status: Confirmed
Executive Summary
In May 2024, Australian ticketing company Ticketek disclosed a data breach traced to a third-party cloud-based platform. The exposed data spanned nearly 30 million rows covering 17.6 million unique email addresses, along with names, salutations, genders, dates of birth, and hashed passwords.
ObscureIQ assessment: Exposure enables phishing, ticket fraud, account takeover, and event-themed impersonation. Purchase history may also reveal entertainment interests, schedules, and venue attendance patterns.
Breach Impact
The combination of names, dates of birth, and email with hashed credentials supports identity profiling, credential stuffing, and event-themed phishing against a large Australian customer base.
About Ticketek
Ticketek is a major Australian event-ticketing company, part of TEG, selling tickets to concerts, sports, and live events.
Why They Hold Your Data
Ticketing platforms collect buyer identity, contact details, payment-adjacent records, order history, event attendance data, and account activity across ticket distribution workflows.
Recent Developments
Ticketek attributed the incident to a third-party cloud-based platform used to store customer data.
Data Points Exposed
6 verified field types
Date of Birth High
Email Address
Full Name High
Gender
Password Critical
Salutation
Field names are shown in full for clarity and search visibility. Canonical machine keys are emitted only in this page’s structured data.
Exploitation & Downstream Threats
Threat Activity:Moderate
Primary downstream threats:
- Credential stuffing against reused passwords across other platforms
- Identity verification bypass using name + date of birth combination
- Targeted phishing campaigns using exposed email addresses
Threat vectors:
- Identity verification bypass
- Phishing, credential stuffing & account takeover
- Name-based social engineering
- Profile enrichment
- Credential stuffing & account takeover
- Professional impersonation seeding
Recommended Actions
If you believe your information may be included:
Change Reused Passwords
Update this account and anywhere you reused the password; use a manager.
Enable MFA Everywhere
Turn on multi-factor authentication on email first, then financial accounts.
Report & Recover
If you spot misuse, start an official recovery plan and report fraud.
Frequently Asked Questions
What happened in the Ticketek breach?▾
In May 2024, Australian ticketing company Ticketek disclosed a data breach traced to a third-party cloud-based platform. The exposed data spanned nearly 30 million rows covering 17.6 million unique email addresses, along with names, salutations, genders, dates of birth, and hashed passwords.
What data was exposed?▾
Verified fields include Date of Birth, Email Address, Full Name, Gender, Password, Salutation.
What should I do if I was affected?▾
Change reused passwords, enable MFA, and (if identity or financial data is involved) freeze your credit and monitor your accounts.
Sources & References
Every claim on this page is traceable. This breach draws on:
Breach Index
Breach Index
Cross-source
BreachForums_Official_Index
Cross-source
Dehashed
ObscureIQ Intelligence
ObscureIQ proprietary analysis
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