RedDoorz 2020 Data Breach

RedDoorz Budget Hotel Booking Platform Breach (2020): 5.9 Million User Accounts Including Passwords & DOB Exposed | ObscureIQ
ObscureIQ Breach Intelligence

Classification Tags

Cloud MisconfigurationTravelDate of BirthEmail AddressFull NameGenderJob InformationPasswordPhone Number
Low SeverityWebsite / service breach

RedDoorz Budget Hotel Booking Platform Breach (2020): 5.9 Million User Accounts Including Passwords & DOB Exposed

Budget hotel and accommodation platform.

Verified by ObscureIQ Intelligence
12/100Breach Risk Index
5Data Value
10Market Recency
1622dSince Breach

Breach Intelligence Summary

Entity: RedDoorz · Actor: Unknown · Sources: 7 references
Attack: Cloud Misconfiguration
Profile: Platform · Budget hotel booking services · Hospitality marketplace · APAC
Timeline: Breach (2020-09-04) · Indexed (Jan 28, 2022) · Year (2020)
Exposure: 5.9M records · 7 fields: Date of Birth, Email Address, Full Name, Gender, Job Information, Password, Phone Number
Status: Confirmed

Executive Summary

In September 2020, hotel booking platform RedDoorz suffered a data breach exposing 5,890,277 accounts. Attackers obtained an Amazon Web Services access key embedded in a 2015 RedDoorz Android app and used it to reach the customer database. Exposed data included names, email addresses, phone numbers, genders, dates of birth, occupations, and passwords stored as bcrypt hashes. Masked credit-card numbers were not compromised.

ObscureIQ assessment: Exposure creates phishing, travel fraud, impersonation of hotel staff, and physical-security concerns tied to travel patterns and lodging behavior. Booking context makes scams easier to personalize.

Breach Impact

Bcrypt limits password recovery, so the main exposure is the identity/contact set (name, DOB, phone, occupation), useful for profiling and targeted phishing.

About RedDoorz

RedDoorz is a Singapore-based hotel-management and budget-accommodation booking platform operating across Southeast Asia.

Why They Hold Your Data

Hospitality booking platforms collect traveler names, emails, phone numbers, stay history, booking records, and location-linked data across hotel reservation and customer support systems.

Recent Developments

RedDoorz notified affected customers and forced password resets after discovering the breach.

Data Points Exposed

7 verified field types
Date of Birth High
Email Address
Full Name High
Gender
Job Information
Password Critical
Phone Number

Field names are shown in full for clarity and search visibility. Canonical machine keys are emitted only in this page’s structured data.

Exploitation & Downstream Threats

Threat Activity:Moderate
Primary downstream threats:
  • Credential stuffing against reused passwords across other platforms
  • Identity verification bypass using name + date of birth combination
  • SIM swap attacks where phone numbers are present
  • Targeted phishing campaigns using exposed email addresses
  • Employment-based social engineering using job and employer data
Threat vectors:
  • Identity verification bypass
  • Phishing, credential stuffing & account takeover
  • Name-based social engineering
  • Profile enrichment
  • Occupation-specific phishing
  • Credential stuffing & account takeover
  • SIM swapping, vishing & SMS phishing

Recommended Actions

If you believe your information may be included:

Change Reused Passwords
Update this account and anywhere you reused the password; use a manager.
Enable MFA Everywhere
Turn on multi-factor authentication on email first, then financial accounts.
Report & Recover
If you spot misuse, start an official recovery plan and report fraud.

Frequently Asked Questions

What happened in the RedDoorz breach?

In September 2020, hotel booking platform RedDoorz suffered a data breach exposing 5,890,277 accounts. Attackers obtained an Amazon Web Services access key embedded in a 2015 RedDoorz Android app and used it to reach the customer database. Exposed data included names, email addresses, phone…

What data was exposed?

Verified fields include Date of Birth, Email Address, Full Name, Gender, Job Information, Password, Phone Number.

What should I do if I was affected?

Change reused passwords, enable MFA, and (if identity or financial data is involved) freeze your credit and monitor your accounts.

Sources & References

Every claim on this page is traceable. This breach draws on:

Breach Index
Have I Been Pwned
Record & field corroboration
Cross-source
9ghz
Independent catalogue listing
Cross-source
BreachForums_Official_Index
Independent catalogue listing
Cross-source
Dehashed
Independent catalogue listing
Cross-source
Keeper
Independent catalogue listing
Cross-source
leakfind
Independent catalogue listing
ObscureIQ Intelligence
ObscureIQ proprietary analysis
Risk Index scoring & downstream-threat assessment

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