RedDoorz 2020 Data Breach

RedDoorz Budget Hotel Booking Platform Breach (2020): 5.9 Million User Accounts Including Passwords & DOB Exposed

Platform · Budget hotel booking services · Hospitality marketplace · APAC

RedDoorz Budget Hotel Booking Platform Breach (2020): 5.9 Million User Accounts Including Passwords & DOB Exposed

Budget hotel and accommodation platform.

Confirmed · ObscureIQ Intelligence
Breach Risk Index i
12/100
Lower riskHigher risk
Lower: limited current risk based on data value and recency.
Data Sensitivity i
Standard
Exposed data is largely lower-sensitivity. Standard identity-protection precautions are advised.
5.9MRecords
2020Year

The Breach Risk Index (BRI) is a proprietary 0–100 score rating how dangerous a breach is right now, based on how recently the data has been circulating on the dark web and how valuable it is to attackers.

Classification Tags
Cloud MisconfigurationHospitality & TravelTourismDirect Customers2020

Breach Summary

In September 2020, hotel booking platform RedDoorz suffered a data breach exposing 5,890,277 accounts. Attackers obtained an Amazon Web Services access key embedded in a 2015 RedDoorz Android app and used it to reach the customer database. Exposed data included names, email addresses, phone numbers, genders, dates of birth, occupations, and passwords stored as bcrypt hashes. Masked credit-card numbers were not compromised.

Full threat analysis, exploitation vectors, and principal guidance below.

10 additional sections · verified field analysis · defensive doctrine

Querying breach corpus…
Cross-referencing exposed field types…
Resolving threat-actor attribution…
Compiling principal risk advisory…

5.9M records analyzed

About RedDoorz

RedDoorz is a Singapore-based hotel-management and budget-accommodation booking platform operating across Southeast Asia.

Why They Hold Your Data

Hospitality booking platforms collect traveler names, emails, phone numbers, stay history, booking records, and location-linked data across hotel reservation and customer support systems.

Recent Developments

RedDoorz notified affected customers and forced password resets after discovering the breach.

Data Points Exposed

7 verified field types
Date of Birth High
Email Address
Full Name
Gender
Job Information
Password High
Phone Number

Breach Impact

Bcrypt limits password recovery, so the main exposure is the identity/contact set (name, DOB, phone, occupation), useful for profiling and targeted phishing.

Exploitation & Downstream Threats

• Credential stuffing against reused passwords across other platforms | • Identity verification bypass using name + date of birth combination | • SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses | • Employment-based social engineering using job and employer data

Principal Risk Advisory

What this means for a principal

A travel or hospitality breach: itinerary, loyalty and contact data supports pattern-of-life inference and travel-themed phishing. For a high-profile principal the main risk is credible impersonation and enrichment of existing exposure.

What You Should Do

  1. Reset any reused passwords and enable MFA on email first, then financial accounts.
  2. Guard against SIM-swap and vishing: add a carrier port-out PIN and verify any 'support' calls independently.
  3. Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations.

How ObscureIQ Can Help

  1. Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
  2. Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
  3. ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).

Protect Yourself

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