Motility Software Solutions 2025 Data Breach
Company · Dealership management software · SaaS automotive platform · USA
Motility Software Solutions Dealer Management Platform Breach (2025): Customer SSN & Home Address Exposed via Ransomware
Software company serving dealerships and specialty vehicle businesses.
Confirmed · ObscureIQ Intelligence
Breach Risk Index i
72/100
Lower riskHigher risk
High and current: recent, valuable data circulating on the dark web now.
Data Sensitivity i
ElevatedExposed data raises the risk of fraud, targeting, and impersonation. Proactive steps are warranted.
2.8MRecords
2025Year
The Breach Risk Index (BRI) is a proprietary 0–100 score rating how dangerous a breach is right now, based on how recently the data has been circulating on the dark web and how valuable it is to attackers.
Crucial data exposed
SSNSocial Security Number
AddressPhysical address
Breach Summary
Motility Software Solutions, a dealer management software provider and subsidiary of The Reynolds and Reynolds Company, was hit by a ransomware attack detected on August 19, 2025. Attackers accessed Motility's systems through a supply chain pathway, compromising data processed on behalf of the company's dealer clients across the automotive, RV, powersports, and specialty vehicle industries. The breach affected approximately 760,000 to 766,000 individuals whose information was stored within Motility's platform. Because Motility operates as a behind-the-scenes software vendor, most affected individuals never interacted with Motility directly. Their personal data was held by Motility solely because their dealership used its software to manage customer records and financing workflows. The exposed information includes full names, home addresses, email addresses, phone numbers, Social Security numbers, and driver's license numbers. The combination of identity documents and contact details tied to vehicle purchases and financing creates a high risk of identity theft, financial fraud, and targeted scams. Attackers may also use asset ownership details to craft convincing phishing attempts or enable real-world targeting. Motility notified affected individuals beginning September 29, 2025, roughly six weeks after detecting suspicious activity, and reported the incident to relevant state regulators. No major class-action settlement or regulatory enforcement action had been publicly documented as of early 2026. Affected individuals should place fraud alerts or credit freezes with the major credit bureaus, monitor financial accounts closely, and be cautious of unsolicited contact referencing their vehicle or dealership relationship.
Full threat analysis, exploitation vectors, and principal guidance below.
10 additional sections · verified field analysis · defensive doctrine
Querying breach corpus…
Cross-referencing exposed field types…
Resolving threat-actor attribution…
Compiling principal risk advisory…
2.8M records analyzed
About Motility Software Solutions
Motility Software Solutions is a dealer management software provider serving automotive, powersports, RV, and specialty vehicle dealerships. The company is a subsidiary of The Reynolds and Reynolds Company, one of the largest automotive retail software providers in the United States. Motility's platform handles inventory management, customer relationship management, finance and insurance workflows, and dealership operations for its dealer clients.
Why They Hold Your Data
Automotive dealership management platforms aggregate customer identity data, financing details, vehicle purchase records, credit applications, and transaction histories across dealership networks.
Recent Developments
Motility operates as part of Reynolds and Reynolds' product portfolio. No major standalone organizational changes for Motility have been prominently reported beyond the 2025 ransomware incident.
Data Points Exposed
5 verified field types
Email Address
Full Name
Phone Number
Physical address High
Social Security Number Critical
Breach Impact
A ransomware attack on Motility Software Solutions detected around August 19, 2025, exposed sensitive personal data belonging to approximately 760,000 to 766,000 individuals — vehicle dealership customers whose information was held within Motility's dealer management systems. Because Motility processes data on behalf of dealer clients, the affected individuals are customers of the dealerships rather than direct Motility customers. Exposed data included names, email addresses, phone numbers, home addresses, and Social Security numbers. Motility notified affected individuals and reported the incident to relevant state regulators. No major class-action settlement or regulatory enforcement action specific to this breach has been prominently documented as of early 2026.
Exploitation & Downstream Threats
• Identity theft and synthetic identity construction using government-issued IDs | • SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses | • Doxxing risk from physical address exposure
Principal Risk Advisory
What this means for a principal
A consumer-service breach: contact and account data supports phishing, account takeover and profile enrichment. For a high-profile principal this is targeting-grade, not merely identity-theft-grade: the combination lets an adversary locate, impersonate, or pressure the principal with little additional work.
What You Should Do
- Freeze credit at all three bureaus and monitor for new-account and tax-refund fraud.
- Treat the home address as exposed: review mail and package handling and physical-security routines, and brief household staff to verify unusual requests.
- Guard against SIM-swap and vishing: add a carrier port-out PIN and verify any 'support' calls independently.
- Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations.
How ObscureIQ Can Help
- Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
- Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
- ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).
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