Domino's India 2021 Data Breach

Domino's India Pizza Delivery Breach (2021): 22.5 Million Customer Records Including Purchase History & Home Address Exposed

Company · Food delivery and restaurant services · Regional franchise operator · India

Domino's India Pizza Delivery Breach (2021): 22.5 Million Customer Records Including Purchase History & Home Address Exposed

Pizza delivery and restaurant chain.

Confirmed · ObscureIQ Intelligence
Breach Risk Index i
25/100
Lower riskHigher risk
Lower: limited current risk based on data value and recency.
Data Sensitivity i
Standard
Exposed data is largely lower-sensitivity. Standard identity-protection precautions are advised.
22.5MRecords
2021Year

The Breach Risk Index (BRI) is a proprietary 0–100 score rating how dangerous a breach is right now, based on how recently the data has been circulating on the dark web and how valuable it is to attackers.

Crucial data exposed
AddressPhysical address
Classification Tags
Food & DiningFoodDirect Customers2021

Breach Summary

In March 2021, systems tied to Domino's Pizza India (Jubilant FoodWorks) were breached and the data was later offered for sale on a hacking forum. The attacker claimed roughly 180 million order records and 1 million credit cards; the indexed customer set covers about 22.5 million records. Confirmed-circulating fields include names, email addresses, phone numbers, physical addresses, order details, and GPS delivery coordinates. Jubilant FoodWorks stated no financial data was accessed and that the credit-card claim is false.

Full threat analysis, exploitation vectors, and principal guidance below.

10 additional sections · verified field analysis · defensive doctrine

Querying breach corpus…
Cross-referencing exposed field types…
Resolving threat-actor attribution…
Compiling principal risk advisory…

22.5M records analyzed

About Domino's India

Domino's Pizza India is operated by Jubilant FoodWorks, the master franchisee running Domino's outlets and online ordering across India for a large customer base.

Why They Hold Your Data

Restaurant-delivery platforms collect customer identity, phone numbers, addresses, payment-adjacent records, order history, and loyalty or delivery activity across digital ordering systems.

Recent Developments

Jubilant FoodWorks acknowledged an information-security incident and disputed the attacker's claim that payment-card data was taken, stating it does not store customers' financial details.

Data Points Exposed

5 verified field types
Email Address
Full Name
Phone Number
Physical address High
Transaction History

Breach Impact

Order histories tied to names, phone numbers, home addresses, and precise delivery coordinates enable highly targeted phishing, physical-location profiling, and social engineering.

Exploitation & Downstream Threats

• SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses | • Doxxing risk from physical address exposure

Principal Risk Advisory

What this means for a principal

A consumer-service breach: contact and account data supports phishing, account takeover and profile enrichment. For a high-profile principal this is targeting-grade, not merely identity-theft-grade: the combination lets an adversary locate, impersonate, or pressure the principal with little additional work.

What You Should Do

  1. Treat the home address as exposed: review mail and package handling and physical-security routines, and brief household staff to verify unusual requests.
  2. Guard against SIM-swap and vishing: add a carrier port-out PIN and verify any 'support' calls independently.
  3. Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations.

How ObscureIQ Can Help

  1. Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
  2. Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
  3. ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).

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