CarMax 2025.0 Data Breach
ObscureIQ Breach Intelligence
Low SeverityWebsite / service breach
CarMax Used Vehicle Retailer Breach (Salesforce, 2025): 452K Customer Contact Records Exposed
U.S. used vehicle retailer with omnichannel car buying services.
Verified by ObscureIQ Intelligence
30/100Breach Risk Index
5Data Value
40Market Recency
271dSince Breach
Breach Intelligence Summary
Entity: CarMax · Actor: Scattered Lapsus$ Hunters · Sources: 2 references
Attack: Credential Theft
Profile: Company · USAed vehicle retail · Automotive dealership network · USA
Timeline: Breach (2026-01-24) · Indexed (Oct 03, 2025) · Year (2025.0)
Exposure: 452K records · 3 fields: Email Address, Phone Number, Physical Address
Status: Confirmed
Executive Summary
On 3 October 2025, Scattered Lapsus$ Hunters released a verified sample of 451,994 CarMax customer records tied to the groups Salesforce-focused campaign. The data included names, email addresses, phone numbers, physical addresses, and CRM metadata/marketing-consent flags consistent with Salesforce lead/account tables. No payment data or SSNs were in the sample.
ObscureIQ assessment: High risk of phishing, financing fraud, dealership impersonation, and vehicle-linked targeting. Purchase and financing data can also reveal valuable assets and major financial decisions.
Breach Impact
The contact and address data supports phishing and location profiling of car buyers; inclusion in the Salesforce campaign ties it to many other victims.
About CarMax
CarMax is the largest used-vehicle retailer in the United States.
Why They Hold Your Data
Automotive dealership networks collect customer identity, contact details, financing records, trade-in data, purchase history, service records, and payment-adjacent information across vehicle sales workflows.
Data Points Exposed
3 verified field types
Email Address
Phone Number
Physical Address High
Field names are shown in full for clarity and search visibility. Canonical machine keys are emitted only in this page’s structured data.
Exploitation & Downstream Threats
Threat Activity:Moderate
Primary downstream threats:
- SIM swap attacks where phone numbers are present
- Targeted phishing campaigns using exposed email addresses
- Doxxing risk from physical address exposure
Threat vectors:
- Phishing, credential stuffing & account takeover
- SIM swapping, vishing & SMS phishing
- Physical stalking, mail fraud & identity verification
- Home targeting, stalking & physical threat
Threat Actor: Scattered Lapsus$ Hunters
Scattered Lapsus$ Hunters
Credential Theft
Attribution and method are based on available breach intelligence. Reported attack vector: Credential Theft.
Recommended Actions
If you believe your information may be included:
Enable MFA Everywhere
Turn on multi-factor authentication on email first, then financial accounts.
Report & Recover
If you spot misuse, start an official recovery plan and report fraud.
Frequently Asked Questions
What happened in the CarMax breach?▾
On 3 October 2025, Scattered Lapsus$ Hunters released a verified sample of 451,994 CarMax customer records tied to the groups Salesforce-focused campaign. The data included names, email addresses, phone numbers, physical addresses, and CRM metadata/marketing-consent flags consistent with Salesforce…
What data was exposed?▾
Verified fields include Email Address, Phone Number, Physical Address.
What should I do if I was affected?▾
Change reused passwords, enable MFA, and (if identity or financial data is involved) freeze your credit and monitor your accounts.
Sources & References
Every claim on this page is traceable. This breach draws on:
Breach Index
ObscureIQ Intelligence
ObscureIQ proprietary analysis
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