UPS Data Breach
Status: Confirmed
Breach Intelligence Summary
Entity: UPS · Actor: LAPSUS$ · Source: DataBreach.com / ObscureIQ intelligence
Attack: Data Exfiltration via Under investigation
Timeline: Breach (Oct, 2025) · Reported (Oct, 2025) · Leak (Oct, 2025)
Exposure: 29.6M+ records · Email, Phone Number, Name, Home Address
Status: Confirmed · Risk: Moderate (Phishing / SIM swap)
Summary
The incident is one of several breaches affecting Salesforce in 2025. A group calling itself “Scattered LAPSUS$ Hunters” released a limited sample of the stolen database on October 3 2025. The records have since been indexed and anonymized in our search engine. According to the attackers the full dataset is scheduled for release on October 10 2025.
Data found in hackers’ sample – 🧍 Personal Information
Full name – ✅ Present Email address – ✅ Present Phone number – ✅ Present Mailing address (street city state ZIP country) – ✅ Present Latitude / longitude – ✅ Present (in shipping address) Gender – ⛔ Empty Date of birth / age – ⛔ Empty, Nationality / country of residence – ✅ Present (U.S. and Argentina)
🏢 , Company / Business Information
Account / company name – ✅ Present Industry – ✅ Present (“Not Available”) Website – ⛔ Empty (field exists in UPS account structure but none listed) Billing and shipping addresses – ✅ Present (Chicago Illinois U.S.) Account number – ✅ Present (UPS internal numeric ID) Business unit / division / region – ✅ Present (“US ” “Argentina ” “AMERICAS”) Department / title – ✅ Present (e.g. “Invoice Collector”) District / operating center – ✅ Present (“District 46 ” “Argentina”) Customer segment – ✅ Present (“D4-Platform and Indirect”) Type of account – ✅ Present (“On Call Air ” “Customer”)
🪪 , Identification Data
Internal Salesforce IDs (Account Contact User) – ✅ Present Record type IDs – ✅ Present Account / customer number – ✅ Present Operating service center ID – ✅ Present Manager and owner IDs – ✅ Present, External / government IDs – ⛔ Empty
📧 , Contact Information
Customer email – ✅ Present Employee email – ✅ Present Phone numbers (mobile office) – ✅ Present Alternate phone numbers – ⛔ Empty, Fax – ⛔ Empty
💬 , Marketing & Communication Preferences
Opt-out of email / fax / direct mail – ✅ Present (false across all) Promotional and newsletter preferences – ✅ Present (false) Service updates and regulatory change notifications – ✅ Present (false) Customer service contact flags – ✅ Present “Remove me from email communications” flag – ✅ Present (false), Email autoresponse preferences – ✅ Present (false)
Record creation and modification timestamps – ✅ Present Created by / last modified user IDs – ✅ Present SystemModstamp / sync timestamps – ✅ Present Currency codes – ✅ Present (“USD”) Owner and manager info – ✅ Present IsDeleted IsPriorityRecord flags – ✅ Present (false) User locale language and timezone – ✅ Present Photo URLs and banner images – ✅ Present User role and profile – ✅ Present Login history – ✅ Present (dates and IDs)
👩💼 , Employee / User Data
Employee name – ✅ Present Username and alias – ✅ Present Title – ✅ Present (“Invoice Collector”) Region and district – ✅ Present Department / reporting manager – ✅ Present Active / inactive status – ✅ Present (inactive in this sample) Time zone locale language – ✅ Present Last login date – ✅ Present Email encoding and notification preferences – ✅ Present, Partner / portal status – ✅ Present (false)
⚖️ , Privacy & Legal Fields
Opt-out and consent flags – ✅ Present (all false) Do-not-call and do-not-mail flags – ✅ Present (false) Marketing opt-ins – ✅ Present (false) No SSNs payment data, or sensitive identifiers – ⛔ Empty
About UPS
UPS is the organization affected by this breach. User data may have been generated through account creation, service usage, or business operations.
If you have interacted with UPS in any capacity, your data may be included in this breach.
Threat Actor: LAPSUS$
This breach has been attributed to LAPSUS$. The group is known for data theft campaigns targeting organizations through various intrusion methods.
- Under investigation
Breach Exploitation Status
Moderate
Status
Detected
Possible
Possible
Unknown
Unknown
3–5 years
Phone numbers and addresses change over time but remain valid long enough for sustained exploitation campaigns.
Data Points Exposed
Dark Web Verification
Status: Confirmed
- Dataset containing approximately 29.6M+ records has been identified in breach intelligence sources.
- The data is indexed and searchable across breach notification platforms.
Impact
This breach carries moderate risk due to the nature of exposed data fields and the scale of affected records.
- Targeted phishing referencing UPS accounts or services
- SIM-swap attempts where phone numbers are present
- Physical mail scams and address-based identity verification fraud
- Data broker enrichment and resale
Recommendations for Impacted Individuals
If you believe your information may be included:
Non-clients may request a breach impact review.
UPS account updates
Password reset requests
Verify directly through official channels.
Email compromise is often the first pivot point.
Frequently Asked Questions
In Oct, 2025, UPS experienced a data breach that resulted in the exposure of approximately 29.6M+ records containing personal information.
The exposed data includes Email, Phone Number, Name, Home Address.
Approximately 29.6M+ records were affected based on current breach intelligence.
Yes. This breach is treated as confirmed based on data observed in breach intelligence platforms.
Data circulation has been detected across breach-sharing channels. Downstream exploitation risk exists based on the nature of the exposed fields.
Rotate passwords associated with UPS, enable multi-factor authentication on email and financial accounts, and monitor for suspicious activity.
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Corporate Accountability
Organizations that collect personal data have a duty to implement reasonable safeguards and to notify affected individuals when breaches occur.
Scope assessments may evolve as investigations continue. Users should not rely solely on early estimates when making risk decisions.
ObscureIQ Advisory
We combine proprietary dark web access with commercial and restricted breach intelligence to verify exposure and assess real-world risk.
- A public-facing individual
- A high-profile executive
- A customer of UPS
- Or simply concerned about credential reuse
We can confirm whether your information is circulating and evaluate downstream threat vectors.
