Chatbooks 2020 Data Breach
Retail & Commerce / E-commerce
Chatbooks 2020 Data Breach
A photo print service.
Confirmed · ObscureIQ Intelligence
Breach Risk Index i
8/100
Lower riskHigher risk
Lower: limited current risk based on data value and recency.
Data Sensitivity i
StandardExposed data is largely lower-sensitivity. Standard identity-protection precautions are advised.
2.5MRecords
2020Year
The Breach Risk Index (BRI) is a proprietary 0–100 score rating how dangerous a breach is right now, based on how recently the data has been circulating on the dark web and how valuable it is to attackers.
Breach Summary
In March 2020, the photo print service Chatbooks suffered a data breach which was subsequently put up for sale on a dark web marketplace. The breach contained 15 million user records with 2.5 million unique email addresses alongside names, phone numbers, social media profiles and salted SHA-512 password hashes. The data was provided to HIBP by dehashed.com.
Full threat analysis, exploitation vectors, and principal guidance below.
10 additional sections · verified field analysis · defensive doctrine
Querying breach corpus…
Cross-referencing exposed field types…
Resolving threat-actor attribution…
Compiling principal risk advisory…
2.5M records analyzed
About Chatbooks
Chatbooks is a photo print service.
Why They Hold Your Data
Chatbooks is a photo print service. Services like this typically hold email addresses, names, passwords, phone numbers, social profiles through account registration and normal operations.
Recent Developments
The Chatbooks dataset circulated publicly; treat as part of the standing exposure landscape.
Data Points Exposed
5 verified field types
Email Address
Full Name
Password High
Phone Number
Social Media Profile
Breach Impact
The exposure of credentials alongside personal data heightened account-takeover and reuse risk for Chatbooks users and drew scrutiny of its data protection.
Exploitation & Downstream Threats
• Credential stuffing against reused passwords across other platforms | • SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses | • Social media account targeting and impersonation
Principal Risk Advisory
What this means for a principal
A consumer-service breach: contact and account data supports phishing, account takeover and profile enrichment. For a high-profile principal the main risk is credible impersonation and enrichment of existing exposure.
What You Should Do
- Reset any reused passwords and enable MFA on email first, then financial accounts.
- Guard against SIM-swap and vishing: add a carrier port-out PIN and verify any 'support' calls independently.
- Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations.
How ObscureIQ Can Help
- Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
- Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
- ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).
Protect Yourself
Check If You're Affected
Enter your email to check whether your data appears in this breach. We’ll send a 6-digit code to confirm it’s your address.
Get Free Breach Alerts
Be the first to know when new breaches are disclosed. Free forever — confirm your email with a 6-digit code.
High-Risk? Get an Exposure Audit
Executives, public figures, and high-visibility operators can receive tailored exposure intelligence and hardening guidance.
Request Consultation