Domino's India 2021 Data Breach

Domino's India Pizza Delivery Breach (2021): 22.5 Million Customer Records Including Purchase History & Home Address Exposed | ObscureIQ
ObscureIQ Breach Intelligence

Classification Tags

Food DeliveryEmail AddressFull NamePhone NumberPhysical AddressTransaction History
Low SeverityWebsite / service breach

Domino's India Pizza Delivery Breach (2021): 22.5 Million Customer Records Including Purchase History & Home Address Exposed

Pizza delivery and restaurant chain.

Verified by ObscureIQ Intelligence
25/100Breach Risk Index
15Data Value
10Market Recency
1861dSince Breach

Breach Intelligence Summary

Entity: Domino's India · Actor: Unknown · Sources: 2 references
Attack: Unknown
Profile: Company · Food delivery and restaurant services · Regional franchise operator · India
Timeline: Breach (2021-03-24) · Indexed (Jun 03, 2021) · Year (2021)
Exposure: 22.5M records · 5 fields: Email Address, Full Name, Phone Number, Physical Address, Transaction History
Status: Confirmed

Executive Summary

In March 2021, systems tied to Domino's Pizza India (Jubilant FoodWorks) were breached and the data was later offered for sale on a hacking forum. The attacker claimed roughly 180 million order records and 1 million credit cards; the indexed customer set covers about 22.5 million records. Confirmed-circulating fields include names, email addresses, phone numbers, physical addresses, order details, and GPS delivery coordinates. Jubilant FoodWorks stated no financial data was accessed and that the credit-card claim is false.

ObscureIQ assessment: The circulating data allows an attacker to link a person to their home, contact details, and consumption patterns. The disputed card claim, if ever substantiated, would materially raise financial-fraud exposure; absent confirmation it is carried as latent worst-case only.

Breach Impact

Order histories tied to names, phone numbers, home addresses, and precise delivery coordinates enable highly targeted phishing, physical-location profiling, and social engineering.

About Domino's India

Domino's Pizza India is operated by Jubilant FoodWorks, the master franchisee running Domino's outlets and online ordering across India for a large customer base.

Why They Hold Your Data

Restaurant-delivery platforms collect customer identity, phone numbers, addresses, payment-adjacent records, order history, and loyalty or delivery activity across digital ordering systems.

Recent Developments

Jubilant FoodWorks acknowledged an information-security incident and disputed the attacker's claim that payment-card data was taken, stating it does not store customers' financial details.

Data Points Exposed

5 verified field types
Email Address
Full Name High
Phone Number
Physical Address High
Transaction History High

Field names are shown in full for clarity and search visibility. Canonical machine keys are emitted only in this page’s structured data.

Exploitation & Downstream Threats

Threat Activity:High
Primary downstream threats:
  • SIM swap attacks where phone numbers are present
  • Targeted phishing campaigns using exposed email addresses
  • Doxxing risk from physical address exposure
Threat vectors:
  • Phishing, credential stuffing & account takeover
  • Name-based social engineering
  • SIM swapping, vishing & SMS phishing
  • Physical stalking, mail fraud & identity verification
  • Lifestyle profiling & targeted fraud

Recommended Actions

If you believe your information may be included:

Enable MFA Everywhere
Turn on multi-factor authentication on email first, then financial accounts.
Report & Recover
If you spot misuse, start an official recovery plan and report fraud.

Frequently Asked Questions

What happened in the Domino's India breach?

In March 2021, systems tied to Domino's Pizza India (Jubilant FoodWorks) were breached and the data was later offered for sale on a hacking forum. The attacker claimed roughly 180 million order records and 1 million credit cards; the indexed customer set covers about 22.5 million records.…

What data was exposed?

Verified fields include Email Address, Full Name, Phone Number, Physical Address, Transaction History.

What should I do if I was affected?

Change reused passwords, enable MFA, and (if identity or financial data is involved) freeze your credit and monitor your accounts.

Sources & References

Every claim on this page is traceable. This breach draws on:

Breach Index
Have I Been Pwned
Record & field corroboration
ObscureIQ Intelligence
ObscureIQ proprietary analysis
Risk Index scoring & downstream-threat assessment

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