Fractal 2021 Data Breach

Fractal AI & Analytics Company Breach (2021): 12 Million Contact Records Including Phone Numbers Exposed

Technology Company · AI and analytics services · AI and analytics company · Global

Fractal AI & Analytics Company Breach (2021): 12 Million Contact Records Including Phone Numbers Exposed

AI and analytics company

Confirmed · ObscureIQ Intelligence
Breach Risk Index i
23/100
Lower riskHigher risk
Lower: limited current risk based on data value and recency.
Data Sensitivity i
Standard
Exposed data is largely lower-sensitivity. Standard identity-protection precautions are advised.
12.3MRecords
2021Year

The Breach Risk Index (BRI) is a proprietary 0–100 score rating how dangerous a breach is right now, based on how recently the data has been circulating on the dark web and how valuable it is to attackers.

Classification Tags
Database ExposureTechnologyAICustomer Indirect2021

Breach Summary

On 30 April 2021, an exposed Apache Cassandra instance linked to Fractal Analytics (its Customer Genomics unit) leaked about 12.26 million records. Exposed data included names, job titles, company names, phone numbers, and email addresses, offered for sale as roughly 12 million unique individual entries.

Full threat analysis, exploitation vectors, and principal guidance below.

10 additional sections · verified field analysis · defensive doctrine

Querying breach corpus…
Cross-referencing exposed field types…
Resolving threat-actor attribution…
Compiling principal risk advisory…

12.3M records analyzed

About Fractal

Fractal (Fractal Analytics) is a global artificial-intelligence and analytics services company serving enterprise clients.

Why They Hold Your Data

AI and analytics company handling enterprise-facing data, analytics workflows, and account-based business operations. The likely data context includes employee or customer contact records, business-account data, and operational information tied to analytics services rather than a consumer social platform.

Recent Developments

The exposed data was reportedly sourced from Fractal’s Customer Genomics unit and offered for sale after being found on an open server.

Data Points Exposed

3 verified field types
Email Address
Full Name
Phone Number

Breach Impact

The business-contact and professional data supports spear-phishing and business-email-compromise reconnaissance against the individuals listed.

Exploitation & Downstream Threats

• SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses

Principal Risk Advisory

What this means for a principal

A consumer-service breach: contact and account data supports phishing, account takeover and profile enrichment. For a high-profile principal the main risk is credible impersonation and enrichment of existing exposure.

What You Should Do

  1. Guard against SIM-swap and vishing: add a carrier port-out PIN and verify any 'support' calls independently.
  2. Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations.

How ObscureIQ Can Help

  1. Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
  2. Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
  3. ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).

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