Platform · Alcohol delivery services · E-commerce + logistics marketplace · USA
Alcohol delivery marketplace.
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Drizly, an online alcohol delivery service operating across dozens of U.S. cities, suffered a data breach in approximately July 2020 that exposed the personal information of 2.5 million customers. How attackers gained access was not publicly disclosed. The stolen data was sold online and subsequently redistributed widely, making containment effectively impossible. Affected customers had their names, email addresses, phone numbers, physical addresses, IP addresses, dates of birth, device information, and passwords exposed. The passwords were stored as bcrypt hashes, a format that slows but does not prevent cracking. The combination of home addresses, dates of birth, and account credentials creates a high risk of phishing, fraud, account takeover, and impersonation-based scams. The Federal Trade Commission investigated and found that Drizly's CEO, James Cory Rellas, had been warned about the underlying security vulnerability two years before the breach and did not act. In January 2023, the FTC finalized a consent order against both Drizly and Rellas personally. The order follows Rellas for ten years: any future company he leads that holds personal data on more than 25,000 people must implement a formal security program. The order also required Drizly to delete unnecessary data and restricted what it could collect going forward. For affected individuals, the risk remains active. Exposed data circulates indefinitely once redistributed, and the personal details involved are enough to support targeted fraud or identity theft years after the original breach.
Full threat analysis, exploitation vectors, and principal guidance below.
10 additional sections · verified field analysis · defensive doctrine
2.5M records analyzed
Drizly was an alcohol delivery marketplace. Local retailers listed their inventory. Consumers ordered. Drizly handled the transaction. The company operated in dozens of U.S. cities before Uber acquired it in 2021 for approximately $1.1 billion. Uber shut it down in March 2024 and folded alcohol delivery into Uber Eats.
Alcohol delivery platforms collect identity, age-related verification data, addresses, phone numbers, device information, and purchase-linked account records for delivery and compliance purposes.
Drizly is gone. The app no longer exists. But the regulatory record outlasted the company. That is the story worth knowing here.
The FTC found that Drizly's CEO, James Cory Rellas, had been warned about the security vulnerability two years before the 2020 breach. He did not act. In January 2023 the FTC finalized a consent order against both the company and Rellas personally. The order follows him for ten years. Whatever company he leads next, if it holds personal data on more than 25,000 people, he is legally required to implement a security program. The FTC specifically prohibited SMS-based authentication. It required data deletion. It required restricted collection going forward. FTC Chair Lina Khan said: protecting Americans' data is not discretionary. The case is taught now as an example of what executive accountability can actually look like.
• Credential stuffing against reused passwords across other platforms | • Identity verification bypass using name + date of birth combination | • SIM swap attacks where phone numbers are present | • Targeted phishing campaigns using exposed email addresses | • Doxxing risk from physical address exposure
A consumer-service breach: contact and account data supports phishing, account takeover and profile enrichment. For a high-profile principal this is targeting-grade, not merely identity-theft-grade: the combination lets an adversary locate, impersonate, or pressure the principal with little additional work.
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