Education · Learning management software · SaaS for schools and universities · Global

Instructure Salesforce Data Breach (2025)

Salt Lake City maker of the Canvas learning management system for schools and universities.

Pilot record · BRI 2.0 results pending
Breach Risk Index
Not yet scoredBRI 2.0
Not scoredStolen, not seen circulating · BRI 2.0
Potential 10/100 if the data named in the notice circulates · confidence low
What this number measures

The Index rates how dangerous a breach is right now rather than how large it was. It values each exposed field on its own, ages each one according to what that field is, and models what the assembled set lets an attacker do.

It is read against what is observed circulating, not what was announced. Bands: 61 and above high, 31 to 60 moderate, below 31 low.

Every score carries a status. Observed means it is scored on fields seen circulating. Observed minimum means at least that much was seen, so read it as a floor. Provisional means the field list comes from breach catalogues and is not yet verified. How sure we are of the evidence is shown separately, and it never lowers the score. How the Index works →

Data sensitivity
Standard

Contact and account data. Rotatable, though still useful for phishing.

Listed
2,310,689 records
Field types
1 in the notice · none seen circulating
Breach date
Not established
Listed as of
2026-10-29
Attributed
Scattered Lapsus$ Hunters
Vector
Social Engineering
How it unfoldedBreach date not established
  1. Breach date not established
  2. Company disclosure
  3. Listed in breach catalogues
  4. Listed on extortion leak site · attacker's claim
What came out

What data was exposed

Home addressWhere you sleep
Email AddressContact
Phone NumberContact
Red cannot be reissued or taken back · Blue is the residence · Black is movement, where you go rather than where you live · Grey is high-signal data that is not standard breach material · Field list from breach catalogues, not yet verified
What it enables

How this data can be used against you

The Breach Risk Index scores what circulates, and this data has not been seen circulating. If it surfaces, the record is scored that day. The full analysis below sets out what the stolen fields would enable.

What you should do

Three key actions to take

Treat calls and emails from 'Instructure' sales or support as unverified

Verify any request touching Canvas admin access through known contacts

Do not use unofficial 'am I affected' lookups; several are themselves harvesting operations

Check it yourself

Check whether you were affected

Most people in a breach like this do not need an engagement. They need to know whether their address is in it, and when it turns up somewhere new. HackNotice does both, free: an Instant Check now, alerts after.

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Run the Instant Check →
If this matters to you

Talk to us about your exposure

If you are exposed in a way that cannot be rotated away, or you are responsible for someone who is, a call establishes what is actually reachable about you and what is worth doing first. No charge for the conversation.

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Full record · 10 sections

The full breach analysis

What happened, what the company reported against what is circulating, the field-by-field record, the actor and the advisory.

  • What happened
  • Recent developments
  • Reported and circulating
  • Data points exposed
  • Downstream risk
  • Principal risk advisory
  • Threat actor
  • Background
  • Data context
  • Next steps
No sign-in · nothing is recorded
What happened

How this breach happened

In September 2025 Instructure said it had been targeted in a social engineering attack involving its Salesforce instance and one of its third-party providers. The data taken was largely publicly available business information, such as business names and contact details, and no Instructure products or product data were accessed. Instructure gave no count, and no verified copy of the data has been seen circulating. This is separate from the April-May 2026 Canvas intrusion.

Recent developments

What has happened since the breach

Seven months later Instructure suffered the far larger Canvas intrusion of April-May 2026, claimed by the same ShinyHunters group, which exposed student and staff data across thousands of schools and drew a congressional inquiry.

Reported and circulating

What was reported vs. what is circulating

The company's notice

Reported

Status
Confirmed by the company; total not disclosed
Affected
Not disclosed
Fields named
1employer (company name)
Not yet verified by ObscureIQ

Listed in breach catalogues

Listed as of
2026-10-29
Breach date
Not established
Volume
2,310,689 records
Fields listed
3email address, phone number, home address
Listed, not in the notice

3 fields: email address, phone number, home address.

In the notice, not listed

1 field: employer (company name).

The score is built only on what is listed in circulation.

Data points exposed

Every exposed field, and how long it stays useful

FieldShelf lifeIn noticeListed
Email AddressLasts for yearsNoYes
Phone NumberFades over a few yearsNoYes
Home addressLasts for yearsNoYes
Employer (company name)Fades over a few yearsYesNot listed

Shelf life is how long a field stays useful to someone holding it. A password expires fast. A government ID number or a date of birth lasts for years. An address stays useful long after it stops being current.

Downstream risk

How attackers can use this data

Business names and contact details of school and university buyers support phishing that impersonates Instructure sales or support, aimed at the administrators who manage Canvas accounts, which is the kind of access later abused in 2026.

Principal risk advisory

Risks for executives and other high-profile people

Low direct risk to a principal; relevant to institutions whose staff manage Instructure contracts.

Threat actor

Who is behind this breach

Part of the 2025 Salesforce social-engineering campaign run under the ShinyHunters and Scattered Lapsus$ Hunters names; Instructure did not name the group.

Background

About the company

Instructure is a Salt Lake City education-software company best known for Canvas, the learning management system that K-12 districts, colleges and universities use to run courses, assignments, grades and class messaging. It also sells assessment, analytics and credentialing products to the same institutions. KKR and Dragoneer took the company private in a $4.8 billion deal completed in late 2024.

Data context

Why the company holds this data

Canvas holds the roster of every institution that runs it: student and staff names, school email addresses, usernames and institution-issued student IDs, course and section enrollments, grades and submissions, and the inbox messages that teachers, students and parents exchange inside the platform. Much of it concerns minors, and message content is free text that can carry whatever users wrote.

Next steps

How ObscureIQ can help

  1. Corpus confirmation: determine whether and where the principal (plus household and staff) appear in this dataset and which specific fields are exposed for them.
  2. Exposure mapping and footprint neutralization: cross-reference against broker-available data and suppress still-removable elements, prioritizing address and phone, since this record re-seeds broker networks.
  3. ThreatWatch tuned to this incident's identifiers and misuse pattern (impersonation and targeting patterns, not generic credential monitoring).
Scattered Lapsus$ HuntersSocial EngineeringEducationEducation Technology2025

About this record

The company has confirmed the breach but has not disclosed how many people are affected. The data is confirmed taken but no circulating copy has been observed, so there is nothing to score against; the Index rates what circulates. The figure of 2,310,689 records is the count listed in breach catalogues and has not yet been verified against the data itself. Scores come from the Breach Risk Index, which rates what the exposed fields still let an attacker do, not how large the breach was. Breach records change as evidence does. If you hold a notice, a filing or a dataset observation this page does not reflect, report a correction.

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